This position is for a Pool & Beach Area Server.
A Server is responsible for serving guests in a friendly,
timely, and efficient manner to deliver an excellent Guest and
Member experience while having extensive knowledge of menu
offerings.
What will I be doing?
As a Server, you are responsible for serving guests in a
friendly, timely, and efficient manner to deliver an excellent
Guest and Member experience. A Server will also be required to have
extensive knowledge of menu offerings. Specifically, you will be
responsible for performing the following tasks to the highest
standards:
- Manage guest queries in a friendly, timely, and efficient
manner
- Serve Alcoholic/non-Alcoholic beverages in conjunction with
licensing/liquor regulations for residents and non-residents
- Ensure knowledge of menu and all products
- Ensure mis-en-place is well stocked at all floor stations
- Follow correct reporting procedures if faced with issues
- Ensure Food and Beverage orders are of a consistently good
standard and delivered in a timely manner
- Practice Hilton Grooming standards including uniform dress
code, cleanliness and personal hygiene
- Comply with hotel security, fire regulations and all health and
safety legislation
What are we looking for?
A Server serving Hilton brands is always working on behalf of
our Guests and working with other Team Members. To successfully
fill this role, you should maintain the attitude, behaviours,
skills, and values that follow:
- Positive attitude
- Good communication skills
- Committed to delivering high levels of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work
situations
- Ability to work on your own or in teams
It would be advantageous in this position for you to
demonstrate the following capabilities and distinctions:
- Experience in Food and Beverage department and/or industry
- Previous experience of cash handling
- Knowledge of Food Hygiene Regulations
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the
lodging sector from luxurious full-service hotels and resorts to
extended-stay suites and mid-priced hotels. For nearly a century,
Hilton has offered business and leisure travelers the finest in
accommodations, service, amenities and value. Hilton is dedicated
to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth
with the light and warmth of hospitality unites us as a team to
create remarkable hospitality experiences around the world every
day. And, our amazing Team Members are at the heart of it
all!
