Highgate is a premier real estate investment and hospitality
management company widely recognized as an innovator in the
industry. Highgate is the dominant player in U.S. gateway markets
including New York, Boston, Miami, San Francisco and Honolulu.
Highgate also has an expanding presence in key European markets
through properties in London, Paris, Barcelona, Vienna and Prague.
Highgate's portfolio of global properties represents an aggregate
asset value exceeding $10B and generates over $2B in cumulative
revenues. The company provides expert guidance through all stages
of the hospitality property cycle, from planning and development
through recapitalization or disposition. Highgate also has the
creativity and bandwidth to develop bespoke hotel brands and
utilizes industry leading proprietary revenue management tools that
identify and predict evolving market dynamics to drive out
performance and maximize asset value. With an executive team
consisting of some of the industry's most experienced hotel
management leaders, the company is a trusted partner for top
ownership groups and major hotel brands. Highgate maintains
corporate offices in London, New York, Dallas, and Seattle.
The Fairfield Inn & Suites at The Keys Collection opened in May
2015 and is one of the newest hotels in Key West, Florida. This
newly built, contemporary hotel is located at the entry point of
Key West at 3852 North Roosevelt Boulevard, and is convenient to
all of the island's best attractions including Duval Street (where
Key West's best restaurants, nightlife and shopping reside), Old
Town, Mallory Square, Smathers Beach, Duval Street, Fort Zachary
Taylor and the Hemingway House. Fairfield Inn & Suites at The Keys
Collection offers 133 brand new guest rooms.
The Club Floor Attendant is responsible for providing the
highest quality service possible to guests while maintaining the
highest standards of cleanliness and sanitation throughout the
hours of operation. The club floor attendant is responsible for the
set up and maintaining of the breakfast buffet while insuring that
all breakfast tables are kept clean and presentable at all
+ Employees must at all times be attentive, friendly, helpful
and courteous to guests, managers and fellow employees.
+ Keep all work areas clean and properly stocked according to
the current meal period.
+ Keep all tables cleaned and properly set according to property
+ Set up and Break down of the breakfast buffet area according
to established standards.
+ Pro actively pre-bussing tables, and promptly resolving any
+ Complete daily opening and closing duties and cleaning
according to established side-work checklist.
+ Assist fellow employees as needed throughout the shift.
+ Ensure overall guest satisfaction.
+ High School diploma or equivalent and/or experience in a hotel
or a related field preferred.
+ Flexible and long hours sometimes required.
+ Heavy work - Exerting up to 100 pounds of force occasionally,
and/or 50 pounds of force frequently and/or 20 pounds constantly to
lift, carry, push, pull or otherwise move objects.
+ Ability to stand during entire shift.
+ Must be able to effectively communicate both verbally and
written, with all level of employees and guests in an attentive,
friendly, courteous and service oriented manner.
+ Must be effective at listening to, understanding, and
clarifying concerns raised by employees and guests.
+ Must be able to multitask and prioritize departmental
functions to meet deadlines.
+ Approach all encounters with guests and employees in an
attentive, friendly, courteous and service-oriented manner.
+ Attend all hotel required meetings and trainings.
+ Maintain regular attendance in compliance with Highgate Hotel
Standards, as required by scheduling, which will vary according to
the needs of the hotel.
+ Maintain high standards of personal appearance and grooming,
which includes wearing the proper uniform and nametag.
+ Comply with Highgate Hotel Standards and regulations to
encourage safe and efficient hotel operations.
+ Maximize efforts towards productivity, identify problem areas
and assist in implementing solutions.
+ Must be effective in handling problems, including
anticipating, preventing, identifying and solving problems as
+ Must be able to understand and apply complex information,
data, etc. from various sources to meet appropriate objectives.
+ Must be able to cross-train in other hotel related areas.
+ Must be able to maintain confidentiality of information.
+ Must be able to show initiative, including anticipating guest
or operational needs.
+ Perform other duties as requested by management.
+ Maintain a friendly and warm demeanor at all times.
Job ID: 2021-12952
External Company Name: Highgate Hotels
External Company URL: www.highgate.com
Address1: 3852 N Roosevelt Blvd