Complex Director of Housekeeping - Waldorf Astoria Casa Marina Resort
Company: Hilton Worldwide
Location: Key West
Posted on: June 6, 2021
A Director of Housekeeping is responsible for directing and
administering all Housekeeping operations to ensure the overall
cleanliness and product quality of the hotel in the hotel's
continuing effort to deliver outstanding guest service and
What will I be doing?
As a Director of Housekeeping, you would be responsible for
directing and administering all Housekeeping operations to ensure
the overall cleanliness and product quality of the hotel in the
hotel's continuing effort to deliver outstanding guest service and
financial profitability. Specifically, you would be responsible for
performing the following tasks to the highest standards:
- Ensure and maintain cleanliness, service and product quality
standards of guest rooms, public spaces, restrooms, offices and
banquet/meeting/conference rooms in accordance with federal, local
and company health, sanitation and safety standards
- Lead, direct and administer all Housekeeping operations to
include, but not limited to, of systems use and management,
budgeting and forecasting, inventory control, department
management, policy and procedure implementation and enforcement and
meeting participation and facilitation
- Monitor and develop team member performance to include, but not
limited to, providing supervision and professional development,
scheduling, conducting counseling and evaluations and delivering
recognition and reward
- Recruit, interview and train team members
- Ensure proper usage of chemicals and cleaning supplies by
monitoring usage, providing complete training for team members and
ensuring proper labeling of hazardous supplies in accordance with
federal, state, local and company regulations
- Participate in the coordination of rehabilitation and capital
improvement projects in partnership with Property Operations and
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the
hospitality industry. Today, Hilton remains a beacon of innovation,
quality, and success. This continued leadership is the result of
our Team Members staying true to our Vision, Mission, and Values.
Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key
- Customer Focus
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the
lodging sector from luxurious full-service hotels and resorts to
extended-stay suites and mid-priced hotels. For nearly a century,
Hilton has offered business and leisure travelers the finest in
accommodations, service, amenities and value. Hilton is dedicated
to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision "to fill the earth
with the light and warmth of hospitality" unites us as a team to
create remarkable hospitality experiences around the world every
day. And, our amazing Team Members are at the heart of it all!
Keywords: Hilton Worldwide, Key West , Complex Director of Housekeeping - Waldorf Astoria Casa Marina Resort, Other , Key West, Florida
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