Pool Attendant - The Marker
Company: Highgate Hotels
Location: Key West
Posted on: June 6, 2021
is a leading real estate investment and hospitality management
company widely recognized as an innovator in the industry. Highgate
is the dominant player in major U.S. gateway cities including New
York, Boston, Miami, San Francisco and Honolulu, with a growing
Caribbean and Latin America footprint. The hospitality forward
company provides expert guidance through all stages of the property
cycle, from planning and development through recapitalization or
disposition. Highgate has a proven record of developing its diverse
portfolio of bespoke lifestyle hotel brands, legacy brands, and
independent hotels and resorts with contemporary programming and
digital acumen. The company utilizes industry-leading revenue
management tools that efficiently identify and predict evolving
market dynamics to drive outperformance and maximize asset value.
With an executive team consisting of some of the most experienced
hotel management leaders, the company is a trusted partner for top
ownership groups and major hotel brands. Highgate maintains
corporate offices in New York, Chicago, Dallas, London, Miami, and
Overlooking the historic Key West Harbor,
The Marker Key West is a luxurious compound with a sense of refuge
and retreat, located in the center of it all. As The hotel is
Old Town’s first new build resort in over 20 years and is home to
96 tropically-inspired contemporary and luxurious guest rooms
featuring luxe fabrics, plush bedding and a curated collection of
art, literary works, and thoughtful local amenities.
Attendant is responsible for the maintenance of all pool stations
providing exceptional customer service to all guests.
at all times be attentive, friendly, helpful and courteous to all
guests, managers and fellow employees.
cleanliness of the pool areas, furniture, and service areas of the
pools in an organized manner.
towels and retail amenities and stock as necessary during the
opening and closing side-work as assigned.
ensuring the cleanliness and tidiness of the pool or lounge
Assist with any
with service requests when needed.
School diploma or equivalent and/or experience in a hotel or
related field preferred.
least 1 year of progressive experience in a hotel or a related
and long hours sometimes required.
heavy work - Exerting in excess of 100 pounds of force
occasionally, and /or 50 pounds of force frequently and/or 20 ponds
of force constantly to lift, carry, push, pull or otherwise move
to stand during the entire shift.
able to effectively communicate, both verbally and written, with
all level of employees and guests in an attentive, friendly,
courteous and service oriented manner.
effective at listening to, understanding, and clarifying concerns
raised by employees and guests.
able to multitask and prioritize departmental functions to meet
all encounters with guests and employees in an attentive, friendly,
courteous and service-oriented manner.
all hotel required meetings and trainings.
regular attendance in compliance with Highgate Hotel Standards, as
required by scheduling, which will vary according to the needs of
high standards of personal appearance and grooming, which includes
wearing the proper uniform and nametag.
with Highgate Hotel Standards and regulations to encourage safe and
efficient hotel operations.
efforts towards productivity, identify problem areas and assist in
effective in handling problems, including anticipating, preventing,
identifying and solving problems as necessary.
able to understand and apply complex information, data, etc. from
various sources to meet appropriate objectives.
able to cross-train in other hotel related areas.
able to maintain confidentiality of information.
able to show initiative, including anticipating guest or
other duties as requested by management.
a friendly and warm demeanor at all times.
Keywords: Highgate Hotels, Key West , Pool Attendant - The Marker, Other , Key West, Florida
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