Patient Concierge

Company: Lower Keys Medical Center
Location: Key West
Posted on: June 6, 2021

Job Description:

Job Description Provides professional, courteous customer service by screening all individuals entering the facility at designated entrances. Ability to respond to situations associated with a public-facing position. Act as a customer service liaison for our patients and guests. Hours will be Monday - Friday from 3:00 p.m. - 11:30 p.m. Dreaming of living in paradise? Want to join a team delivering unmatched patient care? Enjoy leading an incredible team? If so, we have the perfect role for youWhat We Stand For: Lower Keys Medical Center is a comprehensive regional healthcare resource committed to the delivery of consistent quality services in a safe and fiscally responsible manner that meet the needs of patients, physicians, employees and our community; and to the maintenance of an environment that encourages individual development, teamwork and pride with compassion and respect for each person.What We Do: Lower Keys Medical Center (LKMC) is a 167 bed, full service, Joint Commission accredited, outstanding, acute care medical facility with a24/7 emergency room24/7 laboratory24/7 radiology services24/7 specially equipped medical transport helicopterLKMC has a partnership with the world class medical facilityMount Sinai Medical Center in Miami Beach, FLfor the cardiac services and other advanced care it provides.LKMC is also proud to be the only hospital in the Florida Keys that offers labor and delivery services. We also offer physical therapy in Key West using a multi-joint strength system, in addition to other innovative systems and equipment for customized rehabilitation.LKMC is fully accredited by the State of Florida and the gold standard, The Joint Commission.Why You Want to Be a Part of It: When someone joins the Lower Keys Medical team, they aren't just joining another hospital; they become part of something so much larger. We believe 1 minute wasted on a job you're miserable in is 1 minute you could be doing something incredible that you actually believe in. Our company culture is collaborative, invigorating and above all, facilitates unmatched patient care.What is a Patient Concierge Responsible For?: As a Patient Concierge with Lower Keys Medical Center, you will be responsible forProviding professional, courteous customer service by screening all individuals entering the facility at designated entrances. Ability to respond to situations associated with a public facing position. Act as a customer service liaison for our patients and guests. What's In It For You?: Joining the LKMC team gives you an unmatched experience of being a part of something much larger, growth potential, full benefits package, competitive salary, etc.Which Qualifications Do You Need?: In order to set you up for success, you need the basics ofHigh School Diploma or GED required.Customer Service experience preferred.Lower Keys Medical Center is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.Hours will be: 3:00 p.m. - 11:30 p.m.

Keywords: Lower Keys Medical Center, Key West , Patient Concierge, Other , Key West, Florida