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COUNSELING & ADVOCACY PROGRAM TECHNICIAN

Company: Commander, Navy Installations
Location: Key West
Posted on: June 1, 2021

Job Description:

Summary You will serve as a Counseling & Advocacy Program Technician (OA) in the Fleet and Family Support Center of NAS KEY WEST. Responsibilities You will receive and direct phone calls and visitors to appropriate personnel or other offices. You will assemble documents into records or files according to subject matter. You will operate a computer or word processor to create, edit, print, retrieve, or manipulate documents, charts, spreadsheets, and files. Requirements Conditions of Employment Qualifications This position requires the ability to type at least 40 words per minute. Your response to the typing skill question on the Occupational Questionnaire will be used in your qualification determination.This position requires the ability to type at least 40 words per minute. Your response to the typing skill question on the Occupational Questionnaire will be used in your qualification determination. Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Providing clerical and administrative assistance to staff members by collecting and processing specific case information for individuals and families; 2) Communicating in writing and/or orally to clients, personnel, and other parties involved through letters, memos, and reports to inform and explain regulations, procedures, and concepts; 3) Processing office and client case files to maintain, file, and retrieve information and prepare reports; and 4) Assisting clients with problems (family disputes, financial difficulties, abuse situations, etc.) by providing referral information or deferring clients to the appropriate agency. Additional qualification information can be found from the following Office of Personnel Management website: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education Additional Information This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. If you are unable to apply online and request information about the Alternate Application process, please contact the Department of Navy's Employment Information Center. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: Military Spouse Preference applicants will receive priority consideration at the Full Performance Level (FPL) and if determined to be Best Qualified at the FPL, and selected, must be placed at the FPL. A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position. Recruitment incentives may be authorized to eligible new hires. A relocation incentive is generally a single payment intended to offset some of the relocation costs experienced by the selectee. A relocation incentive may be authorized.

Keywords: Commander, Navy Installations, Key West , COUNSELING & ADVOCACY PROGRAM TECHNICIAN, Other , Key West, Florida

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