Front Office

Company: Hyatt Corporation
Location: Key West
Posted on: May 31, 2021

Job Description:

The Hyatt Centric Key West is seeking a Front Office Supervisor to join our amazing team. The Hyatt Centric is centrally located within Old Town and a short stroll to the lively Duval Street.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. Development opportunities and career path options are endless with Hyatt; there is virtually no limit to where your ambition can take you in our world-class organization. Discover your place to shine in our warm, respectful, and inclusive culture.

Full-time colleagues are eligible for benefits including health, dental, & vision insurance, 401k + company match, tuition and wellness reimbursement, discounted and complimentary rates on Hyatt's across the world, free meals & parking during shifts, + more!

This Supervisor postion will lead the overnight shift two nights a week on our busy weekends and also be apart of our day shift team for three days a week. As the Overniight Supervisor, you will have night audit reporting duties, this person is also there to assist guests and provide excellent customer service. Responsibilities include checking guests in/out, luggage assistance, fulfilling guest requests, partnering with Security to ensure guest safety, and handling any other guest needs that arise.

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

• A true desire to satisfy the needs of others in a fast paced environment.
• At least one year of customer service experience, preferably as a Front Office Host
• Refined verbal communication skills.
• Ability to stand for long periods
• Must be available to work weekends from 11pm - 7am, along with 2 - 3 day shifts a week
• Experience and a thorough understanding of Front Office operations

Keywords: Hyatt Corporation, Key West , Front Office, Other , Key West, Florida