Florida Bilingual Work-At-Home Customer Service Specialist

Company: HSN
Location: Key West
Posted on: May 31, 2021

Job Description:

US55505 The Bilingual Customer Service Specialist is a front-line service professional and brand representative for HSN. Our Bilingual Customer Service Specialists build customer loyalty and increase brand value with each and every phone interaction. They do this by establishing meaningful connections and confidently driving accurate and appropriate resolutions to problems with customer orders, accounts or other aspects of the customer experience.At HSN, if you are Agile, Innovative, Pioneering, Dynamic, Boundaryless, Passionate, Customer-Centric, Collaborative, and Results-Focused, you will love it here!Must Haves:Must be fluent in both Spanish and EnglishMust live in Brevard, Citrus, Desoto, Hernando, Hillsborough, Manatee, Orange, Osceola, Pasco, Pinellas, Polk, Sarasota, Seminole, Sumter, Volusia county or the Nashville, TN areaMust have a321, 352, 941, 863, 552, 813, 407, 727, 615, 931, 386, or 629 area code for your work at home numberMust have a high school diploma or GED equivalentStrong PC skills to include: internet, Microsoft Windows and OutlookStrong organizational, detail orientation and follow through skillsAbility to connect with the customer and bring excitement to the callPrefer previous experience in sales or customer serviceStrong communication skills and a desire to build customer loyaltyMust meet the Work at Home Technical RequirementsSystem RequirementsOur Work at Home Specialists are asked to have and maintain all the necessary system requirements to ensure a good experience for our customers. Most home computers and bundled services will meet the required specifications - a full spec list will be provided after your interview here are a few of them:Computer and headset compatible with HSN specifications High-speed internet connection.For the sake of call quality, satellite, broadband, wireless or dial-up services are not an optionStandard copper line phone service from a local phone company or bundled service fromyour internet providerCompensationHSN/QVC is proud to offer a new compensation step plan, that allows you to receive incremental pay increases periodically throughout the year, and the duration of your employment.The Bilingual Customer Service Specialist's starting rate is $13.85/hr and will increase every 3 months for your first year. From there, you will automatically receive an increase every 6 months!

Keywords: HSN, Key West , Florida Bilingual Work-At-Home Customer Service Specialist, Other , Key West, Florida