Leader

Company: Haagen Daz
Location: Key West
Posted on: May 3, 2021

Job Description:

Description:
Introduction:
Are you passionate about customer service? Do you want to be recognized for your achievements while working in a fun and friendly environment? Do you enjoy working in a team? Do you love ice cream?

Come join us at our Hagen-Dazs Ice Cream Shop!

As a member of our shop team, you will qualify for the below benefits:

• Competitive pay including base, tips, and a monthly bonus
• Opportunities for advancement!

Why you should apply:

• Excellent growth and advancement opportunities
• Fun work environment
• Additional pay for performance bonus

In order to perform the activities assigned to you, we expect that you will:

• Have a strong problem-solving aptitude
• Be knowledgeable of and strictly comply with all food safety procedures
• Be attentive and extremely courteous to our guests
• Be knowledgeable of all recipes presented in the menu.

Requirements:
As a Shift Leader, Some of your core activities will include:

• Open and close registers, and resolve cash overages and shortages
• Provide direction and feedback to workers during shifts
• Monitor daily sales performance to adjust staffing
• Train and coach new employees
• Inspect equipment and communicate the need for repairs or replacements to management
• Perform shop openings and closing procedures
• Ensure health and safety standards are followed
• Address customer and employee complaints
• Resolve conflicts between workers
• Foster and maintain a positive work environment

Additional Requirements:

• Full availability to work on weekdays and evenings
• Must be at least 18 years of age
• Prior customer service experience required
• Prior management experience required

Keywords: Haagen Daz, Key West , Leader, Other , Key West, Florida