PublicArea Attendant - The Marker
Company: Highgate Hotels
Location: Key West
Posted on: May 3, 2021
is a leading real estate investment and hospitality management
company widely recognized as an innovator in the industry. Highgate
is the dominant player in major U.S. gateway cities including New
York, Boston, Miami, San Francisco and Honolulu, with a growing
Caribbean and Latin America footprint. The hospitality forward
company provides expert guidance through all stages of the property
cycle, from planning and development through recapitalization or
disposition. Highgate has a proven record of developing its diverse
portfolio of bespoke lifestyle hotel brands, legacy brands, and
independent hotels and resorts with contemporary programming and
digital acumen. The company utilizes industry-leading revenue
management tools that efficiently identify and predict evolving
market dynamics to drive outperformance and maximize asset value.
With an executive team consisting of some of the most experienced
hotel management leaders, the company is a trusted partner for top
ownership groups and major hotel brands. Highgate maintains
corporate offices in New York, Chicago, Dallas, London, Miami, and
Overlooking the historic Key West Harbor,
The Marker Key West is a luxurious compound with a sense of refuge
and retreat, located in the center of it all. As The hotel is
Old Town’s first new build resort in over 20 years and is home to
96 tropically-inspired contemporary and luxurious guest rooms
featuring luxe fabrics, plush bedding and a curated collection of
art, literary works, and thoughtful local amenities.
The Public Area Attendant is responsible for maintaining Highgate
Hotel Standards in all assigned lobby areas, Business Center,
Fitness Center, restaurants, public restrooms, corridors, meeting
rooms, offices, elevators, pool areas, parking garages, driveways,
and any other public spaces. May also be required to complete
special cleaning assignments and perform Room Attendant and House
Attendant duties as necessary.
must at all times be attentive, friendly, helpful and courteous to
all guests, managers and fellow employees.
proper two-way radio etiquette when communicating with other
safe work habits to ensure safety to guests, fellow employees and
items for "Lost and Found" according to the hotel
the end of the shift, turn in all keys and assignment sheets to the
maintenance issues to Housekeeping Supervisor/Manager.
familiar with correct guestroom cleaning procedures to assist if
any clean linen to assigned sections, if necessary.
up Room Attendant's dirty linen or trash as needed.
leaving, collect all trash from the service landings and take
to/dispose in outside trash dumpsters, per hotel
hallways, public areas and closets neat and organized.
cleanliness and sanitation in public restrooms.
to the schedule for project cleaning of public areas.
the stairwells to hotel standards.
ash urns clean and filled with sand.
overall guest satisfaction.
School diploma or equivalent
in a hotel or a related field preferred.
Housekeeping experience highly preferred.
and long hours sometimes required.
work - Exerting up to 50 pounds of force occasionally, and/or 20
pounds of force frequently or constantly to lift, carry, push, pull
or otherwise move objects.
to stand during entire shift.
be able to effectively communicate both verbally and written, with
all level of employees and guests in an attentive, friendly,
courteous and service oriented manner.
be effective at listening to, understanding, and clarifying
concerns raised by employees and guests.
be able to multitask and prioritize departmental functions to meet
all encounters with guests and employees in an attentive, friendly,
courteous and service-oriented manner.
all hotel required meetings and trainings.
regular attendance in compliance with Highgate Hotel Standards, as
required by scheduling, which will vary according to the needs of
high standards of personal appearance and grooming, which includes
wearing the proper uniform, personal protective equipment (PPE),
with Highgate Hotel Standards and regulations to encourage safe and
efficient hotel operations.
efforts towards productivity, identify problem areas and assist in
be effective in handling problems, including anticipating,
preventing, identifying and solving problems as
be able to understand and apply complex information, data, etc.
from various sources to meet appropriate objectives.
be able to cross-train in other hotel related areas.
be able to maintain confidentiality of information.
be able to show initiative, including anticipating guest or
other duties as requested by management.
a warm and friendly demeanor at all times.
Keywords: Highgate Hotels, Key West , PublicArea Attendant - The Marker, Other , Key West, Florida
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